Privacy Policy

Last Updated: July 24, 2026

Introduction

Pro Finish Custom Painting ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request an estimate, communicate with us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide, including:

Name
Email address
Phone number
Property address
Project details
Any information you provide through contact forms, estimate requests, emails, phone calls, or text messages

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Website usage through cookies and analytics tools

How We Use Your Information

We use your information to:

Respond to inquiries and estimate requests
Schedule appointments and provide services
Process payments when applicable
Communicate regarding projects
Send appointment reminders
Improve our website and customer experience
Analyze website performance
Comply with legal obligations
Send promotional communications when you have opted in

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those emails.

SMS Communications

If you choose to receive text messages from Pro Finish Custom Painting, we may send appointment reminders, project updates, customer service communications, and promotional offers.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Message and data rates may apply depending on your mobile carrier.

Please also review our SMS Terms and Conditions:
https://profinishtucsonpainting.com/terms-and-conditions/

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember user preferences
Improve website functionality
Measure website traffic
Analyze visitor behavior
Improve marketing effectiveness

We may use services such as Google Analytics and other website performance tools to better understand how visitors use our website.

Most browsers allow you to disable or manage cookies through your browser settings. Disabling cookies may affect certain website functionality.

How We Share Information

We do not sell your personal information.

We may share your information with trusted service providers who help us operate our business, including:

Website hosting providers
Payment processors
Customer relationship management (CRM) systems
Email and SMS communication providers
Analytics providers

These providers are only given access to the information necessary to perform their services.

We may also disclose information when required by law or when necessary to protect our legal rights.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will never be shared with any third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we work to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer needed, we securely delete or anonymize it when appropriate.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of personal information, subject to applicable legal exceptions
Request information regarding how your personal information is used
Opt out of certain marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have received information from a child under 13, we will promptly delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.